Nokia- E-commerce UX and service journey




We want to inform, inspire and empower users.





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Targeting and directing consumers based on their needs, to support their preferences and providing a better user experience for the 
e-commerce site.
Designing for

1. Customers who are in consideration phase.
2. Customers who want to buy Nokia phone but haven’t 
chosen their exact phone model.
3. Customers who are ready to buy a specific phone





SNAPSHOTS OF THE FINAL DESIGNS



Credits:
Project from Adventure Club
Client: HMD- Home fo Nokia phones
Project Manager: Marjut Kytösalmi
CX UX lead : Promila Roychoudhury
UI & Art Director: Hannu Nieminen
UX Developer: Reaktor
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